Retail

The future of retail has arrived, and digital investments are now critical to meeting evolving consumer demands and staying ahead of emerging competitors. TSC’s retail consulting team helps clients craft and execute effective retail strategies to succeed in this fast-changing landscape.

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Our Retail Services

Beauty

Beauty marketing campaigns by TSC empower brands to reach a broader audience, engage with consumers on a personal level, follow beauty marketing trends, and drive sales through targeted advertising and data-driven insights.

How We Help Clients Create a Retail Strategy for the New Reality

TSC’s retail consulting teams consist of industry experts with deep experience across the entire digital landscape, supported by proprietary platforms and solutions from our tech build and design unit. Our work centers on enhancing the commercial proposition, store formats, omnichannel strategies, and operational capabilities needed to successfully execute retail strategy.

Retail Analytics and Artificial Intelligence

To help our retail clients unlock the full potential of their data and integrate more effectively with retail ecosystems, TSC combines advanced analytics and AI to address challenges across the entire value chain—from product assortment and pricing to personalization and logistics.

Omnichannel Retail Strategy

TSC’s retail consulting team takes a customer-centric approach to designing omnichannel strategies, leveraging proprietary consumer research methods and advanced personalization data-science capabilities to support data-driven sales and omnichannel growth. Our holistic approach enables clients to attribute, track, and measure the value of investments across every channel.

Retail Operations

The need for flexibility extends to retailers’ supply chain partners and other drivers of a multiformat retail experience. With the desired customer experience and economics acting as the North Star, we prioritize the right end-to-end operations use cases, then rapidly mini-test and iterate specific solutions (physical and digital) to improve demand forecasting, product availability, service and labor planning, inventory management, waste reduction, and more.

Cost Optimization

Addressing each element of cost independently, we reset the base on a collection of cost drivers to align operating costs with the retailer’s customer value proposition, providing significant value for key stakeholders. In a shifting retail environment, rigorous tradeoffs among cost, service, and experience are essential to this process.

Digital Retail Marketing and Personalization

To help retailers expand their audience and deepen connections with existing customers, we leverage our experience in developing digital marketing capabilities, using AI and other retail technology to drive personalization—the frontier where customers, now more than ever, are won or lost.

Social Impact

Embedding sustainable practices and active social responsibility into retail operations has moved from a side activity to a top priority. We partner with global retailers to ensure that contributions to social and environmental goals—for example, inclusive hiring practices and reduced food waste and plastic packaging—drive business value.

Our Capabilities

Driving your brand identity beyond possible

We deliver the growth marketing solutions you need at every stage of the funnel, ensuring your customers have a perfect user experience on their way to a target action.

Marketing and Sales

The best marketing and sales organizations orient around the customer—and rely on analytics, agile processes, and a test-and-learn culture to create more personalized experiences.

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